Your privacy matters. Learn how 89rp collects, uses, protects, and manages your personal data in compliance with international standards.
Your Privacy is Protected: 89rp is committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your personal data. By using our platform, you acknowledge and consent to the practices described in this policy. We comply with international data protection standards and employ industry-leading security measures to protect your information.
89rp ("we," "us," or "our") operates an online betting and gaming platform serving customers primarily in Indonesia and other jurisdictions where our services are legally accessible. We understand that privacy is a fundamental right, and we take our responsibility to protect your personal data seriously. This Privacy Policy outlines how we collect, use, store, share, and protect the personal information you provide when registering an account, using our services, or interacting with our platform in any capacity.
This policy applies to all users of the 89rp platform, including visitors to our website, registered account holders, and anyone who communicates with our customer support team. By accessing our platform or providing your personal information, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree with any aspect of this policy, you must not use our services.
89rp is committed to compliance with applicable data protection laws and regulations, including international standards for data privacy and security. While Indonesian domestic data protection legislation is still evolving, we adhere to globally recognized best practices including principles established by the General Data Protection Regulation (GDPR) framework where applicable to international users.
When you register an account with 89rp, we collect the following personal identification information:
As part of our Know Your Customer (KYC) obligations under international anti-money laundering (AML) and responsible gaming regulations, we collect and verify identity documents including:
These documents are securely stored and used solely for the purpose of verifying your identity, preventing underage gambling, and complying with our legal obligations.
To process deposits, withdrawals, and manage your account balance, we collect:
We do not store your full bank card numbers or CVV codes. Payment processing is handled through PCI-DSS compliant third-party payment gateways that encrypt and secure your financial data.
We collect comprehensive data about your betting and gaming activity on our platform, including:
This data is used to provide our services, settle bets, detect fraud and abuse, monitor responsible gaming indicators, and improve our product offerings.
When you access the 89rp platform, we automatically collect technical information including:
This data helps us optimize platform performance, diagnose technical issues, prevent fraud, and understand user behavior patterns.
We collect and retain records of your communications with 89rp, including:
These records are maintained for quality assurance, staff training, dispute resolution, and regulatory compliance purposes.
We use your personal data to create and manage your 89rp account, process your registration, verify your identity through KYC procedures, authenticate your login credentials, and provide access to sports betting, casino games, and other services offered on our platform. Your data enables us to maintain accurate account records, track your balance, process deposits and withdrawals, and deliver personalized customer support.
Your financial information is used to facilitate deposits via Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay, ShopeePay), process withdrawal requests to your verified payment accounts, maintain transaction records for auditing and accounting purposes, detect and prevent fraudulent financial activity, and comply with anti-money laundering (AML) regulations that require us to monitor transaction patterns for suspicious activity.
We process your personal data to fulfill our legal and regulatory obligations including age verification to enforce the 21+ minimum age requirement, KYC verification to prevent identity fraud and comply with international licensing standards, AML monitoring to detect and report suspicious transactions, responsible gaming monitoring to identify at-risk behavior patterns and intervene when necessary, and cooperation with law enforcement or regulatory authorities when legally required through valid subpoenas or court orders.
Your data helps us protect the integrity and security of our platform by detecting multi-accounting (creating duplicate accounts to abuse bonuses), identifying patterns of collusion or arbitrage betting, monitoring for account takeover attempts and unauthorized access, preventing payment fraud and chargebacks, and blocking access from prohibited jurisdictions or sanctioned individuals.
With your consent, we may use your email address and phone number to send promotional communications including bonus offers, free bet promotions, cashback campaigns, tournament announcements, VIP program invitations, and platform news and updates. You can opt out of marketing communications at any time by adjusting your preferences in your account settings or by clicking the unsubscribe link in our emails. Please note that you cannot opt out of transactional emails such as account verification, password reset, withdrawal confirmation, or important security notifications.
We analyze aggregated and anonymized user data to understand betting patterns and preferences, optimize our sports betting odds and casino game selections, improve website navigation and user interface design, identify technical issues and performance bottlenecks, develop new features and services based on user demand, and conduct market research to better serve the Indonesian betting community.
89rp shares your personal data with trusted third-party service providers who assist us in operating our platform and delivering our services. These include:
All third-party service providers are contractually obligated to protect your data, use it only for the specific purposes for which it was shared, and maintain confidentiality. We conduct due diligence to ensure our partners meet acceptable data security standards.
We may disclose your personal information to law enforcement agencies, regulatory bodies, or government authorities when required by law, in response to valid legal process such as subpoenas or court orders, to investigate or prevent fraud, money laundering, or other illegal activities, to enforce our Terms and Conditions or protect our legal rights, or to comply with international licensing and regulatory obligations.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or part of 89rp's assets, your personal data may be transferred to the successor entity. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information, and you will have the opportunity to delete your account before the transfer if you do not wish your data to be transferred.
89rp does not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your individual betting history, financial details, or personal identification documents with advertisers or data brokers. Your data is used exclusively to provide our services and fulfill our legal obligations.
89rp employs industry-standard security technologies and practices to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Access to your personal data is restricted on a need-to-know basis. Only authorized 89rp employees and contractors who require access to perform their job functions (such as customer support agents, KYC verification staff, and payment processing personnel) can view your data. All staff members sign confidentiality agreements and receive data protection training. We use role-based access control (RBAC) systems to limit access privileges and maintain detailed access logs for auditing purposes.
While we implement robust security measures, account security is a shared responsibility. We strongly recommend that you:
In the unlikely event of a data breach that compromises your personal information, 89rp will notify affected users promptly via email and/or account notification. We will provide details about the nature of the breach, the types of data affected, steps we are taking to remediate the issue, and recommendations for protecting yourself from potential harm (such as changing your password or monitoring your financial accounts). We maintain a comprehensive incident response plan and will cooperate with relevant authorities as required by law.
89rp retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
After the applicable retention period expires, your personal data is securely deleted or anonymized such that it can no longer identify you individually. Anonymized data may be retained indefinitely for statistical analysis and research purposes. If you close your account, non-essential data such as marketing preferences and optional profile information will be deleted immediately, while legally required records will be retained for the mandatory periods described above.
You have the right to request a copy of the personal data we hold about you. To submit a data access request, contact our customer support team via live chat, email, or WhatsApp. We will provide the requested information in a commonly used electronic format within 30 days of verifying your identity.
If you believe any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction. You can update most account details directly in your account settings. For information that cannot be self-edited (such as your name or date of birth), contact our support team with the corrected information and supporting documentation.
You have the right to request that we export your personal data in a structured, machine-readable format (such as CSV or JSON) that can be transmitted to another service provider. Data portability requests can be submitted through our customer support channels.
You may request deletion of your personal data or restriction of certain processing activities, subject to our legal obligations to retain specific records for compliance purposes. If we cannot fully delete your data due to legal requirements, we will restrict processing to the minimum necessary for compliance and will not use it for any other purposes.
You can opt out of receiving promotional emails and SMS messages at any time by clicking the unsubscribe link in our emails, adjusting your communication preferences in your account settings, or contacting our support team to request removal from our marketing lists.
Where we process your personal data based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you believe 89rp has not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with us by contacting our Data Protection Officer at [email protected] (plain text only). We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection supervisory authority in your jurisdiction.
Cookies are small text files stored on your device when you visit our website. They help us recognize your browser, remember your preferences, keep you logged in, and provide a personalized experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until manually deleted).
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being set. Please note that disabling essential cookies may prevent you from accessing certain features of our platform. For detailed information on cookie management, consult your browser's help documentation.
89rp's services are strictly intended for individuals aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires age verification, and we employ KYC procedures to confirm that all users meet the minimum age requirement. If we discover that we have inadvertently collected personal data from someone under 21 years of age, we will immediately delete that information, close the account, forfeit any funds, and take steps to prevent future access. Parents or guardians who believe their child has provided personal information to 89rp should contact us immediately at [email protected] (plain text only).
89rp reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this document and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of our platform after changes are posted constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Our Indonesian-speaking customer support team is available around the clock to assist with privacy inquiries, data access requests, account deletion, and general questions about how we handle your personal information. For formal privacy complaints or data protection concerns, please address your correspondence to our Data Protection Officer at the email address above.
We are open and honest about what data we collect, why we collect it, and how we use it. This Privacy Policy is written in clear, accessible English to ensure you understand your rights.
Your data is protected by 256-bit SSL encryption, secure server infrastructure, and strict access controls. We invest continuously in security technologies to safeguard your information.
We collect only the personal data necessary to provide our services and fulfill legal obligations. We do not gather excessive or irrelevant information about you.
You have the right to access, correct, delete, or export your personal data. We provide tools and support to help you exercise these rights easily and effectively.
We use your data only for the purposes disclosed in this Privacy Policy. We do not sell your information to third parties or use it for undisclosed marketing purposes.
We adhere to international data protection standards and best practices, including KYC, AML, and responsible gaming regulations that protect both you and the platform.
Our 24/7 support team is here to help. You can also read our Terms & Conditions, explore our FAQ, or learn about our Responsible Gaming practices.